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× This Captcha plugin works with any Joomla extension capable of using the Joomla core captcha plugin system. It generates complex images and CAPTCHA codes (including math problems) to protect forms from spam and abuse.

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Error on first test

2 months 3 days ago - 2 months 3 days ago #27322 by Shemeam
HI

I have just installed and configured your product on my J5 site (I used the FOR JOOMLA 4 AND NEWER - LITE version)
I am getting an error message when I submit the form on the frontend

Class "IdealExtensions\Plugin\Captcha\SecurImage\Helper\TokenHelper" not found




Contact form page is www.shemeam.com/contact

Please can you help
thanks
Shemeam
Attachments:

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2 months 3 days ago #27323 by support
Dear Shemeam,

I couldn't reproduce the problem locally, but I believe I managed to fix it.

I'll send the fix to your email address in a few minutes.

If the problem persists after updating the plugin, please enable Joomla's System debugging and provide the call stack.

Best regards,

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2 months 2 days ago #27325 by Shemeam
Thanks for your help Douglas
It is now working.
Kind regards
Alison

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1 month 3 weeks ago #27352 by TSV
Dear Douglas,
I upgraded SecureImage Captcha from 5.0 to 5.2 on my Joomla 4.3.2 site in preparation to Upgrade Joomla to 4.4.3 and got the same error message as Alison after submitting the form. Could it be the same problem? If yes, could you also send me the solution.
Many thanks in advance for your support.

Best regards,
Ina

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1 month 2 weeks ago #27353 by support
Dear Ina,

I have updated the downloadable package with the fix.

Let me know if the problem persists.

Best regards,

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