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error on page " call member function"

6 months 4 days ago #27118 by galafrey
Hiya
I have joomla 4 and been having issues with captcha v2 not being mobile responsive works fine on pc . tried setting v3 captcha but wouldnt work so invested in a this plugin hoping it would solve my problem however when enabled to page looks like the attached.
can you help me?
cheers
k
Attachments:

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6 months 4 days ago #27119 by support
Hello Galafrey,

Thank you for reaching out to us regarding the issue you're experiencing.

To further investigate and debug the problem, I kindly request you to follow these steps:

Go to Joomla Global Configuration.
Enable system debug in the configuration settings.
Reload the page where the issue occurs.
Please provide me with the call stack information that you see.
By obtaining the call stack, we can gain valuable insights into the problem and effectively diagnose the issue you're facing.

Thank you for your cooperation. Should you have any further questions or require additional assistance, please don't hesitate to let me know.

Best regards,

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6 months 4 days ago #27120 by galafrey
cant attached a pic?
but it now works on pc and has this in footer below
Deprecated: htmlspecialchars(): Passing null to parameter #1 ($string) of type string is deprecated in /var/www/vhosts/36/145627/webspace/httpdocs/modules/mod_sppagebuilder/mod_sppagebuilder.php on line 16

is that what you mean by call stack?

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6 months 4 days ago #27121 by support
Thank you for bringing up this concern with the upload image problem. To prevent abuse, our platform has implemented a restriction where new users are unable to attach files until they have made a certain number of posts or after a specific period of time has passed. I apologize for not having the exact details regarding this restriction at the moment. However, in this particular case, providing the necessary information through text will suffice.

I'm pleased to hear that the issue you were facing is now resolved.

When it comes to fatal errors in Joomla, the System Debug feature generates a call stack. This call stack comprises a list of files and line numbers that are called during a page request until the error is encountered. By examining the call stack, we gain valuable insights into the root cause of the error.

Regarding the Deprecated message you mentioned, it's important to note that it is not directly related to the call stack. Instead, it is a message associated with the sppagebuilder module. I recommend reaching out to the developer of the sppagebuilder module to address and resolve this deprecated message.

If you have any further questions or require additional assistance, please don't hesitate to ask. We're here to help!

Best regards,

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6 months 4 days ago #27122 by galafrey
OK- I will check if mobile responsive
do i leave global system bug enanbled?

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6 months 4 days ago #27123 by galafrey
mmm.... still not mobile responsive?

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6 months 3 days ago #27127 by support
It's mobile-compatible. There's a specific tab for it. See screenshot:
i.imgur.com/2MGPUou.png

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