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× This Captcha plugin works with any Joomla extension capable of using the Joomla core captcha plugin system. It generates complex images and CAPTCHA codes (including math problems) to protect forms from spam and abuse.

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Plugin not showing on my Site

8 years 6 months ago - 8 years 6 months ago #20426 by josefano09
Hi,

I just bought the plugin and installed it following the steps, but the plugin is not showing anywhere.
Installed plugin from the extension manager, published it, changed to secure Image captcha in "Global Parameters/ Site", enabled it in "Users Manager/ Options"

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8 years 6 months ago #20428 by support
Dear josefano09,

I see the plugin is working properly on this contact page below:
www.buysellrepairs.com/compone...act/4-uncategorised/1-contacts

When I try to login at the back-end/administrator area of your site with the credentials provided I get the following error message:
Login denied! Your account has either been blocked or you have not activated it yet.

Your registration page at this URL below seems to be re-written by K2. You might need to configure the Captcha plugin in K2 (if it has the option to use captcha):
www.buysellrepairs.com/index.p...on=com_users&view=registration

Your signup link uses VirtueMart. I'm not sure if VirtueMart uses Joomla core captcha plugin type. Please ask on their forum how to enable captcha on this page.

Best regards,

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8 years 6 months ago - 8 years 6 months ago #20430 by josefano09
Hi,

Thanks for the response. Could you please help me to setup my registration/sign up page to Joomla Default?
I would really appreciate it.

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8 years 6 months ago #20431 by support
Dear josefano09,

Your K2 is overriding the Joomla core registration page. I have configured K2 for you, so now the link below is not overridden by K2:
www.buysellrepairs.com/index.p...on=com_users&view=registration

For the record (future users reading this post):
In the Joomla Back-end, go to Components -> K2 then click the Parameters buttons and under the Advanced tab set Enable K2 User Profile to No.

PS: Do not enter your passwords here, because it is a public forum.

Best regards,

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