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Update Fails

1 month 3 weeks ago #27337 by Moosites
I'm trying to upgrade from 5.1 to 5.2.2 but get the error message: Failed to extract file; extension_com_ipodcast_task_update_joomlaversion_4.

Many thanks
Attachments:

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1 month 3 weeks ago #27340 by support
Dear Moosites,

I'm not exactly sure why you are getting this error. I have just tested it locally and it worked properly. I've been trying to reproduce the same issue and it always works here.

I checked the MD5 sum of the downloaded file and it's the same. Can you please download it from My Account > My Downloads and install it?

Let me know if the problem persists.

Best regards,

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1 month 3 weeks ago #27341 by Moosites
My apologies Douglas, I just spotted your email from Wednesday 27th February. All is fine now.

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