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Feedback button not showing

12 years 7 months ago #8211 by lpa
Hello

I have read all the documentation and set all the parameters correct, but I am stuck. The feedback button is not showing at all. I am pretty sure everything is setup correct, but now I need some help.

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12 years 7 months ago #8212 by douglas
Dear LPA,

That's odd. Is it enabled?

Can you provide a link so I can take a look?
Which Contact Enhanced and Joomla version are you using?

All the best,

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12 years 7 months ago #8213 by lpa
Hi Douglas

Yes I made sure it was enabled :-)

I am running Joomla 1.5.23 downloaded contact enhanced today

Website url www.coventgardenlodge.no

Best regards
Lars Petter

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12 years 7 months ago #8214 by douglas
Dear Lars,

I'm not sure why the CSS for CE Feedback is not loading in your site. I've tested and it should be working correctly.

You have two options:
1- I can provide the CSS, so you can add to your template's CSS file. The only inconvenient is that every time you need to change the plugin configuration (images) you'd have to change in the CSS file instead;
2 - You can provide an administrator account so I can try to find out why it is not working correctly.

If you opt for the second option, please create a FULL site backup and send the administrator credentials using the Support -> Contact form;

All the best,

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12 years 7 months ago #8215 by lpa
I'm sending you admin login via support form now

Thanks

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