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Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.
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Security question says wrong answer no matter what
12 years 8 months ago #7889 by douglas
Dear Jon,
You have a very old version, which makes it hard to identify the problem specially because it might already been fixed.
If the problem persists after you have upgraded, please do not hesitate to contact me again.
Also, please remember that there is no need to uninstall the old version and that backup is your best friend!
I've worked a lot to make the update process very easy and safe, but accidents do happen, therefore I always advise to make a backup first;
Best regards,
You have a very old version, which makes it hard to identify the problem specially because it might already been fixed.
If the problem persists after you have upgraded, please do not hesitate to contact me again.
Also, please remember that there is no need to uninstall the old version and that backup is your best friend!
I've worked a lot to make the update process very easy and safe, but accidents do happen, therefore I always advise to make a backup first;Best regards,
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