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Email sending hangs - joomla newbie

12 years 11 months ago #6798 by douglas
Dear Gillian,

That's Odd. I'm getting a blank ajax response, not even one error.

Which PHP version are you using?

Best regards,

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12 years 11 months ago #6801 by ugillian
PHP version 5.1.6-3.el4s1.8

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12 years 11 months ago #6803 by douglas
Dear Gillian,

It seems that you are running a very old version of PHP.

Can you please ask your web hosting provider to either install the latest version of PHP or the PECL JSON package?
In order to increase security and performance I always suggest to run the latest PHP version available, however if your web host provider neglects to install the latest version they can easily install the PECL JSON package;

If they do not know how to install they can read about it here: php.net/manual/en/install.pecl.php
It is not hard to do and your server will be able to handle JSON requests;

Best regards,

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12 years 11 months ago #6804 by ugillian
Great, I will ask them to do so.

Best regards,
Gillian

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