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× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
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Joomla Error wh

1 year 7 months ago #26542 by rachel.pci
I migrated to Joomla 4 and then updated contact enhanced and there is an error showing on most of my pages that crashes the site except the home page ( a different template) inside pages. that says

0 Class "Idealextensions\Component\Contactenhanced\Administrator\Helper\AssociationsHelper" not found

It crashed my clients site. I have both 4.2 Contact enhanced in my site and versen 3.xx

Is 4.2 compatible with joomla 4? If I delete the files will the site work....

please advise. www.precision-combustion.com

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1 year 7 months ago #26543 by support
Dear Rachel,

Can you provide administrator access, so we can take a look at it?
You can send the credentials using the Support > Contact form or just reply to this new post notification EMAIL.
For security reasons, please create a backup first.

Best regards,

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1 year 7 months ago #26544 by support
I have just checked the source code and the file should be there:
/administrator/components/com_contactenhanced/src/Helper/AssociationsHelper.php

Please set the Error Reporting to Maximum and enable System Debug in Joomla Global configuration, then let me know the call stack. Just remove the server path from the call stack.

Best regards,

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1 year 7 months ago #26545 by rachel.pci
I emailed you with the admin . thankyou

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1 year 7 months ago #26546 by support
I'm not sure what happened during the update, but I've updated it again and the error is gone.

Best regards,

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1 year 7 months ago #26547 by rachel.pci
THANK YOU SO MUCH!

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