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× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
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received incorrect version of contact enhanced component

1 year 10 months ago #26262 by mwadvertising
I just purchased this component again and when I downloaded it and unzipped it, there were 2 folders, one for Joomla 3.x and one for Joomla 4.x
However, when I tried to install the version for Joomla 3 I got an error saying I didn't have the correct version of Joomla, that I needed Joomla 4. So I tried the other one and got the same error.
The file in the Joomla 3 folder is pkg_contactenhanced-4.0.3.2.1-pro
and the file in the Joomla 4 folder i pkg_contactenhanced-4.0.3.2-pro
I need the correct version.
Attachments:

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1 year 10 months ago #26264 by support
Dear @mwadvertising,

I'm sorry about that. It's now fixed and you can download it again.

Best regards,

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1 year 10 months ago #26269 by mwadvertising
Still says the same thing. The version that was put into the folder is now pkg_contactenhanced-4.0.3.2.1-pro, which is not compatible with Joomla 3.10


"Warning
You don't have the minimum Joomla version requirement of J4.0
Extension Install: Custom install routine failure.
Package Install: There was an error installing an extension: com_contactenhanced-pro.zip"

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