Details

Category: Getting Started

Are you tired or having to type the same answer over and over again? If so, use the Contact Enhanced Canned Answers feature.

Usage

1. Go to Components → Contact Enhanced → Recorded Messages
2. Click on a message, then click on the Reply button.
3. You'll see a Canned Answers link. When you click on it you will be able to add New Canned Answer;
4. After you've added your Canned Answers you can click on them in order to use them.