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  5. Plugin: SecurImage Captcha
  7. SecurImage Audio - Question and Problem with Safari
× This Captcha plugin works with any Joomla extension capable of using the Joomla core captcha plugin system. It generates complex images and CAPTCHA codes (including math problems) to protect forms from spam and abuse.

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SecurImage Audio - Question and Problem with Safari

5 years 7 months ago #24471 by neilw
Interesting. I thought I would check for any errors and am now getting this in Javascript Consoles when I open the Feedback slider or go to the Contact page. It still allows correct captcha function and audio in FF and Chrome, and it sends the email form just fine.
tracmarketing.com

This is from Chrome:
securimage.js:39 Uncaught TypeError: Cannot read property 'getElementsByTagName' of null
    at SecurimageAudio.init (securimage.js:39)
    at new SecurimageAudio (securimage.js:29)
    at index.php?option=com_contactenhanced&view=contact&id=1&content_url=TWNxZr/MT2lPkFbBkSX36Z/REfl3m5L25hey57hkAfjfyINXAFge3JEWD8CpZxie&tmpl=component&plugin_load_method=modal:291

This is from Safari:
Error TypeError: null is not an object (evaluating 'this.audioElement.getElementsByTagName')
	init (securimage.js:39)
	SecurimageAudio (securimage.js:29)
	Global Code (index.php:292)

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5 years 7 months ago #24474 by support
Dear Neil,

Thanks for reporting this Javascript Error.

I have fixed and I'll send you it to you right now.
I'll also update the download package in a few minutes.

Best regards,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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5 years 4 months ago #24690 by neilw
Just checking back to see if you've had time to resolve this. Thanks.

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5 years 4 months ago #24691 by support
Dear Neil,

I've been working several hours in order to figure this out. I'm getting a 200 response for the audio file, so it is downloading to the iPhone, but not playing for some reason I can't understand.

If I can't figure this out until tonight, I'll disable the Audio Captcha for iOS, at least for now.

Best regards,
Douglas Machado
iStoreLocator | iFAQ | Ideal Related Articles | Contact Enhanced

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5 years 4 months ago #24692 by neilw
This is what I'm getting in latest Safari 12.0.1 in High Sierra with Joomla 3.9.1.
[Error] Failed to load resource: the server responded with a status of 500 () (securimage_play.php, line 0) ....securimage_play.php?namespace=si_2075447270&id=5c095a09b292

Still works fine in Firefox but not Safari.

No big rush on this, but just thought I'd check back.

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5 years 4 months ago #24693 by neilw
I just tried it with the latest Firefox on an iPad and it does not work there as well. Thanks.

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  1. Forum
  3. Ideal Joomla Extensions
  5. Plugin: SecurImage Captcha
  7. SecurImage Audio - Question and Problem with Safari
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