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Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

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Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× This Captcha plugin works with any Joomla extension capable of using the Joomla core captcha plugin system. It generates complex images and CAPTCHA codes (including math problems) to protect forms from spam and abuse.

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Cant download your the captcha

8 years 1 week ago #21217 by Chidinma
Hi,
cant download the captcha,is there any particular reason?

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8 years 1 week ago #21218 by blue_Shift
dear chidinma

Once logged in you should be able to go to Account > My Downloads and find a green download button there. Let me know if this doesn't work for you.

regards,
blue_Shift

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8 years 1 week ago #21220 by Chidinma
Hi,
I've installed it and enabled it but it is not showing. What could it be?

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8 years 1 week ago #21221 by support
Dear Chidinma,

Did you configure it in the component option or in Joomla global configuration?

Which extension are you trying to use it with? Is the extension compatible with Joomla captcha plugin type?

Best regards,

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8 years 1 week ago - 8 years 1 week ago #21222 by blue_Shift
dear chidinma

Make sure in Global Configuration you have Captcha enabled - and if you want SecurImage as the default, you can set that here.

In Contact Enhanced, in the upper right corner is an options button. Click that, then select the Contact Form tab, and make sure SecurImage is enabled there.

regards,
blue_Shift

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8 years 1 week ago #21223 by Chidinma
Hi,
i've done everything but it's still not showing. When i try to login on my site i dont see it.
Please kindly go to my site and try to create an account. My site is www.celestreet.com

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8 years 1 week ago #21224 by blue_Shift
Dear Chidinma,

I was able to rule out a php error as this produced the desired result www.celestreet.com/plugins/captcha/securimage/lib/show.php

(leaving this note for Douglas, as he will ask this; I am still puzzling this one out.)

Are you running Akeeba Admin Tools Pro by any chance? Sometimes an exception needs to be added when using their htaccessmaker

regards,
blue_Shift

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8 years 1 week ago #21243 by support
Dear Chidinma,

The Captcha image is working properly, see link below:
www.celestreet.com/plugins/captcha/securimage/lib/show.php

I see your Registration page is loading ReCaptcha. You might need to enable it in the Users -> Manage -> Options in the back-end.
www.celestreet.com/index.php/component/users/?view=registration

Thanks once again for your help blue_Shift.

Best regards,

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